Legal
Privacy Policy
Effective 12 March 2026
What we collect
We collect only what we need to run Padel Manual. Here's the full list:
- Venue owner accounts — your email address and name when you claim a listing or sign up.
- Listing data — venue details you provide: name, address, courts, photos, booking links, and descriptions.
- Payment information — processed entirely by Stripe. We never see or store your card details.
- Google OAuth tokens — if you connect your Google Business Profile, we store an access token and refresh token to fetch your search data. We only request the minimum permissions needed.
- Player lead data — when a player submits an enquiry through a venue listing, we collect their name, email, and message to pass on to the venue owner.
- Analytics — listing view counts and booking click counts. No personal tracking, no fingerprinting.
How we use it
- To operate the platform — showing listings, processing claims, managing subscriptions.
- To send venue owners their weekly stats email (Monday mornings).
- To process payments through Stripe for Premium subscriptions.
- To connect your Google Business Profile and display your search insights.
- To forward player leads to the relevant venue owner.
What we don't do
This matters more than what we do:
- We never sell your data. Not to advertisers, not to data brokers, not to anyone.
- We never share your data with third parties except the services we need to operate: Stripe (payments), Resend (emails), Google (Business Profile API), and Supabase (database hosting).
- We don't run targeted ads. We don't build advertising profiles. We don't track you across the web.
Cookies
We use one cookie: a Supabase authentication session cookie. It keeps you logged in. That's it. No analytics cookies, no marketing cookies, no cookie banner needed.
Your rights
You can:
- Access — ask us for a copy of all data we hold about you.
- Delete — ask us to delete your account and all associated data.
- Portability — ask us to export your data in a standard format.
- Correction — ask us to fix any inaccurate data.
Email hello@padelmanual.com for any of the above. We'll respond within 30 days.
Contact
Padel Manual is operated by Useful for Humans. For any questions about this policy or your data, email hello@padelmanual.com.